Everything selling over DMs needs
Pishkar is built for sellers whose orders come through Instagram DMs. Here is what it does today, and what is on the way.
- Answers from your catalog
- Reads price, stock, colours and sizes from the products you entered, and opening hours, shipping, payment methods and return policy from your settings. It never makes up what isn't there.
- Orders taken and confirmed in chat
- Builds the cart with the customer, collects address and phone, and shows a summary with system-calculated prices. The order is saved and stock reserved only after the customer explicitly confirms.
- Card-to-card and cash on delivery
- The customer gets your card number and sends a receipt; you approve or reject it in the panel. Unpaid orders are cancelled after the deadline you set, and their stock is released.
- Order tracking in the DM
- Customers ask about their order in the same chat and get the right answer without you sending a thing.
- Inbox and takeover
- Every chat in one place, with the ones the bot handed to you flagged. Take over any chat whenever you like, then hand it back.
- Suggested or automatic
- Get draft replies and send them yourself, or let replies and orders run automatically. You set the bot's tone and instructions.
- Test chat
- Before connecting your page, message the bot as a customer from the panel and see how it answers.
- On your phone
- The panel installs like an app, in Persian and right-to-left, and shows new messages and orders the moment they arrive.
Coming
- Online payment gateways
- Zarinpal and bank gateways, paid straight into your own account.
- Shipping and tracking codes
- Book shipments and send the tracking code to the customer.
- Content studio
- Help writing captions and stories for your products.
- Sales reports
- DM-to-order conversion, best sellers, and the share of chats the bot handled on its own.